---
title: Email and Phone number lookup preferences
slug: email-and-phone-number-lookup-preferences
icon: 👓
createdAt: 2025-09-15T23:44:35.083Z
---

You can choose which type of email address Pin looks for, and whether Pin automatically looks up phone numbers.

# Email lookup preferences

### Set the default for your whole team

1. Click your name in the bottom-left corner and select **Settings**.
2. Under **Global Preferences**, select **Outreach Preferences**.
3. Choose an option under **Preferred email type**.

![Settings → Outreach Preferences](https://api.archbee.com/api/optimize/JtqPsvk-s0xQ7dgMBVpor/1MJJC-3Ac_so8nci-R2XI_outreach-preferences.png)

### Change it for a single job

1. Open the job and select **Sequence**.
2. Click **Edit Sequence**.
3. Select **Outreach Preferences** in the left panel, turn on **Override team's global settings**, and choose a **Preferred email type**.

Jobs with their own setting override the team default. The Outreach Preferences page in Settings shows how many positions override it.

### Options

- **Try personal only** – Pin will only search for personal emails.
- **Try personal first, then work** – Pin will look for a candidate's personal email first. If none is found, it will then search for a work email.
- **Try work only** – Pin will only search for work emails.
- **Try work first, then personal** – Pin will look for a candidate's work email first. If none is found, it will then search for a personal email.

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# Phone number lookup preferences

You can have Pin automatically look up a candidate's mobile number when they're approved.

### Set the default for your whole team

1. Click your name in the bottom-left corner and select **Settings**.
2. Under **Global Preferences**, select **Outreach Preferences**.
3. Next to **Phone number lookup**, choose **Find mobile number**. Choose **Off** to stop automatic lookups.

### Change it for a single job

Open the job, select **Sequence → Edit Sequence → Outreach Preferences**, turn on **Override team's global settings**, and set **Phone number lookup**.

Phone number lookups use lookup credits. See [Understanding lookup credits](https://docs.pin.com/understanding-lookup-credits).

***