---
title: Messaging the same candidate in multiple sequences
slug: messaging-the-same-candidate-in-multiple-sequences
icon: 🔄
createdAt: 2025-10-28T21:00:18.061Z
---

This guide covers: 

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- [How messaging the same candidate works](https://docs.pin.com/messaging-the-same-candidate-in-multiple-sequences#how-messaging-the-same-candidate-works)
- [What each contact error means](https://docs.pin.com/messaging-the-same-candidate-in-multiple-sequences#what-each-contact-error-means)
- [Team-level behavior](https://docs.pin.com/messaging-the-same-candidate-in-multiple-sequences#team-level-behavior)
:::

:::VerticalSplitItem
- [Viewing conversation history](https://docs.pin.com/messaging-the-same-candidate-in-multiple-sequences#viewing-conversation-history)
- [Common scenarios](https://docs.pin.com/messaging-the-same-candidate-in-multiple-sequences#common-scenarios)
:::
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You can message the same candidate from multiple sequences at once. Below is a quick guide to how Pin handles outreach steps in that scenario—when each contact error appears, what it means, and how to proceed.

# How messaging the same candidate works

- The same candidate can be added to more than one active sequence at a time. 
- If a candidate replies to any sequence, Pin will mark them as **"Responded"** in all active sequences and stop sending any further outreach steps. 
- Select **"Ignore"** to clear contact errors so candidates can be sent outreach steps in the new sequence. 
- You can’t resume sending further outreach steps once a candidate is marked **"Responded"**.

![](https://api.archbee.com/api/optimize/JtqPsvk-s0xQ7dgMBVpor/NLtF91hGnKaecBdK8d234_image.png)

![](https://api.archbee.com/api/optimize/JtqPsvk-s0xQ7dgMBVpor/DaUfjiSa45mHbm7_mvYIp_image.png)

***

# What each contact error means

### “In another sequence”

- **When you’ll see it:** The candidate is currently active in a different sequence and they've been added to a new one. 
- **What to do:** Click **"Ignore"** (single candidate or bulk action) to clear the error and allow the new sequence to send outreach steps. 
- **Good to know:** You no longer need to archive candidates to contact them in a new sequence. 

### “Previously messaged”

- **When you’ll see it:** The candidate already completed another sequence (either they replied or received all outreach steps) and you add them to a new sequence. 
- **What to do:** Click **"Ignore"** to clear the warning. This lets you start a brand new outreach sequence and doesn't affect the sequence the candidate was previously messaged in. 

### “Responded”

- **When it triggers:** The candidate replies to any active outreach sequence they're in. 
- **What happens:** Pin marks the candidate as **"Responded" **across **all** **active sequences** **(team-wide)** and **stops** sending any remaining outreach steps. 
- **Important:** There’s no way to resume automated steps once the candidate is marked **"Responded"**. 

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# Team-level behavior

If you and a teammate message the same candidate in different sequences simultaneously, a reply to any sequence marks the candidate as **"Responded" **across your team. Pin will then stop sending all remaining outreach steps in every active sequence.

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# Viewing conversation history

Open the candidate’s profile in Pin to see: 

- All sent messages from all sequences in one place 
- Which sequence they replied to. If a candidate replied to your teammate, you will not see this in your email inbox, but you can see it in the candidate's profile in Pin.

***

# Common scenarios

- **I want to start a new sequence while the candidate is active elsewhere.**
  Add candidate to new sequence → you’ll see **"In another sequence"** → click **"Ignore"** → the new sequence will send. 
- **The candidate finished a previous sequence and I want to send them new outreach steps.**
  Add candidate to new sequence → you’ll see **"Previously messaged"** → click **"Ignore" **→ the new sequence will send. 
- **They replied to my teammate, but I still have steps scheduled.**
  Pin marks the candidate **"Responded"** across all active sequences and **stops sending all remaining automated steps** (including yours). You can’t resume sending outreach steps for that candidate. What you can do instead is start a new sequence and add the candidate, or send a one-off manual message from the candidate’s profile within the current sequence.