Connect additional email accounts

this guide covers add additional email accounts https //docs pin com/connect additional email accounts#add additional email accounts connected email accounts vs full user and viewer seats https //docs pin com/connect additional email accounts#connected email accounts vs full user and viewer s add your email signature https //docs pin com/connect additional email accounts#add your email signature changing the frequency between each sent email https //docs pin com/connect additional email accounts#changing the frequency between each sent email troubleshooting https //docs pin com/connect additional email accounts#troubleshooting add additional email accounts to connect free, additional email accounts for sending outreach sequences, head to settings > connected accounts https //app pin com/settings/account/connected accounts we recommend connecting your email account to pin since this allows us to do a few things it allows us to send emails to candidates and know when candidates respond it helps you with scheduling by showing your calendar right inside pin connected email accounts vs full user and viewer seats connected email accounts (free) what they are additional email addresses you can attach to your pin account to use as the email sender in outreach sequences access no pin login and workspace access think of these like email aliases billing free they will not count as paid seats when to use you (or your team) want to send sequences from multiple addresses (e g , john\@company com, recruiting\@company com) you need different “from” addresses for different outreach sequences note connected email accounts don’t have their own pin profiles, can’t log in, and can’t manage settings or view candidates full user seats (paid) what they are individual admin or member users with their own pin accounts access full product access each person logs in with their gmail or outlook account billing paid seat per user when to use a teammate needs to sign into pin to create/manage searches, sequences, inbox, settings, and reports you want permissions, activity tracking, and ownership tied to a specific person viewer seats (free) what they are individual viewer users with their own pin accounts access read only access can view (but not edit) candidate searches, outreach sequences, inbox threads, and reports cannot send emails, run sequences, change settings, or manage users billing free viewers do not count as paid seats when to use a teammate needs to log into pin to view searches, sequences, inbox, settings, and reports, but doesn’t need to take action inside pin you want outreach steps (email and linkedin) to come from a specific teammate, using their connected accounts, without giving them a full seat to enable this, the teammate needs to connect their email and linkedin accounts and turn on "allow team to send emails from this account" so other teammates can send outreach steps on their behalf quick examples “i want to send from recruiting\@company com and jane\@company com but only jane needs to use pin ” → 1 paid seat (jane) + 1 free connected email “three recruiters will run their own searches and outreach ” → 3 paid seats (each can also add connected emails if needed) “our hiring manager wants to review candidate pipelines and email drafts, but won’t run outreach ” → add them as a free viewer seat (no paid seat needed) note if you’re unsure, start with a connected email for extra sender addresses add a full user seat when someone needs to have their own login account and work inside pin add your email signature you can add your email signature in the connected accounts section we recommend setting it up even if you've already added one in gmail or outlook note only text based signatures are currently supported images cannot be added to email signatures changing the frequency between each sent email by default, pin sends emails every 2 minutes per email account you connect you have the option to update this to 5 minutes or 10 minutes troubleshooting q my google connected account keeps disconnecting a have your workspace admin check admin console > security > api controls > app access control, and confirm pin's app is explicitly trusted/allowlisted rather than restricted