Email sending limits
Email providers like Google and Outlook may temporarily restrict how many emails you can send, regardless of the limits you set in Pin.
Keep your provider's sending limits in mind when configuring sequences to stay within guidelines and maintain strong email deliverability:
- Google (Workspace/Gmail) โ Review sending limits in Google's guide๏ปฟ
- Microsoft (Outlook/Outlook.com) โ Review sending limits in Microsoft's guide๏ปฟ
Set a daily email limit for a job
- Open the job and select Sequence โ Edit Sequence.
- Select Outreach Preferences in the left panel.
- Set Daily email limit, the number of emails sent automatically per day for this job.
To set the default for every job, go to Settings โ Outreach Preferences and set Daily email limit per position. Jobs that turn on Override team's global settings use their own limit.
- Recommended cap: No more than 300 emails/day per connected email address. If several active sequences send from the same address, lower each job's limit so the combined total stays at or below 300/day for that address.
Keeping Pin's cap at or below 300/day helps protect email deliverability and keeps you comfortably under provider thresholds. This reduces the risk of throttling or temporary blocks, especially with new or warming inboxes.
Set limits for each email account
Go to Settings โ Connected Accounts. For each connected email account you can set:
- Daily email limit โ how many emails can be sent from this account per day when it's used in sequences. The page also shows how many job positions use the account.
- How often automated emails get sent out from this account between all jobs โ every 2, 5, or 10 minutes. Pin sends from each connected account every 2 minutes by default.
