Subprocessors

subprocessors we define a subprocessor as any party that carries out processing activities necessary to provide services name location subprocessing activities amazon web services united states hosts all of pin’s data and web infrastructure cloudflare united states serves as a waf, dns, and cdn for pin services sentry united states we use sentry to track and report application errors throughout the services which helps us fix issues before they are reported customer information is not directly passed to sentry, it may indirectly be logged for debugging purposes stripe united states we utilize stripe as our payment processor loops (loops so) united states product, marketing and transactional emails sent from pin google cloud united states we use google’s generative ai and llm models openai united states ai and llm models anthropic united states ai and llm models langfuse united states to help debug ai and llm services openrouter united states load distribution and high availability for ai models retool united states internal customer account administration for pin’s employees posthog united states product event tracking and analytics opt in subprocessors marketing subprocessors help provide ads and analytics and are opt in in certain regions these can also be blocked utilizing an ad blocker name location description google analytics, google tag manager united states product event tracking and analytics linkedin united states linkedin ad targeting and tracking meta, facebook united states facebook ad targeting and tracking indirect subprocessors we define indirect subprocessors as companies that do not provide services directly through our product but may contain customer data when interacting with pin employees while providing ancillary services subprocessor location description pylon united states customer support system g suite united states we use g suite for customer communication salesforce united states we use salesforce to track customer sales activity with our team cal com united states scheduling software with pin employees slack united states when communicating with pin employees via a connected slack channel optional subprocessors we consider optional subprocessors as companies that provide services when utilizing certain features in our product but are excluded if those features are not used subprocessor location description merge united states provides universal ats integrations unipile united states provides access to linkedin’s api services